Government services,
simplified

eSewa brings essential government services into one secure platform — so Sri Lanka's public servants can spend less time on paperwork and more time on what matters.

How it works, step by step

01

Create your account

Register with your email address and select your government profession. Your profile is private by default — nothing is visible to other users until you choose to participate in a service.

02

Verify your identity

Confirm your mobile number via a one-time SMS code. Then upload a photograph of your National Identity Card (front and back), a selfie holding it, and your official appointment or service letter. A reviewer checks submissions within 2 working days.

03

Access your services

Once your profile is set up, your personalised dashboard shows all services available to your profession. Live services can be used immediately; upcoming services show an estimated launch timeline.

04

Use the services

Each service has its own guided workflow — for example, posting a transfer request, applying for leave, or downloading a service certificate. Registration and verification are free, and verified accounts receive a free credit to get started.

05

Connect with others

Where a service involves another government servant (such as a mutual transfer), the platform handles matching and introduces both parties only after mutual consent. No personal contact details are shared without your agreement.

06

Complete the process

eSewa helps you find the right person or submit the right form. Formal paperwork and approvals continue through official government channels — we streamline the search, not the bureaucracy.

Who eSewa is for

Education sector

Teachers, principals, and education officers seeking transfers, service records, and professional development.

Health sector

Doctors, nurses, and health administrators managing postings, leave, and service documentation.

Other public service

Police officers, judicial staff, and all other government servants who need a secure, central platform.

Trust & safety

Identity verification

Every user who wants to be verified submits their NIC and an appointment letter for manual review. Unverified users can still browse but the badge signals trustworthiness to others.

No unsolicited contact

Profile cards never reveal names or contact details. A direct conversation only opens after both parties have independently opted in.

Reporting & moderation

Any user can report a suspicious profile or interaction. Reported accounts are reviewed by moderators and can be suspended pending investigation.

Data minimisation

We collect only what is necessary for the services you use. Identity documents are stored encrypted and are never shared with third parties.

Frequently asked questions

Ready to get started?

Create a free account and access the services available for your profession.

Create your free account